About Us Record Office Indian Embassy


  1. After independence, approximately 30,000 service documents of non-effective Nepal domiciled Gorkha soldiers were handed over to the Chancery of Embassy of India, Kathmandu (Nepal) by British Legation at Kathmandu. The documents were then handed over to the Military Pension Branch during the year 1955-56. The Record Office in Kathmandu was established in 1960 under the aegis of the Defence Wing, Embassy of India, primarily to attend to the pension claims of our ex-servicemen and maintenance of their 30,000 documents. Record Office Indian Embassy, Kathmandu is now responsible for the maintenance of approximately 90,000 service documents, in addition to thousands of pension related cases increased as a result of decision of Govt of India to grant family pension to Pre-64 retirees, 100% endorsement of family pension in respect of pre-1989 retirees, restoration of family pension to Liberalized and special family pension awardees and various revisions of pension consequent to award of 6th Central Pay Commission.
  2. The Record Office in Kathmandu functions for Nepal domiciled Gorkha soldiers of the Indian Army who are drawing pension from various Pension Disbursement Agencies in Nepal. The functions of Record Office in Kathmandu, which is the only one of its type in a foreign country, are more complex than those of other non-effective Record Offices located in India. Apart from its duties like any non-effective Record Offices in India, the Record Office in Kathmandu is vested with the authority to investigate and project the genuine family pension claims to the Pension Sanctioning Authority in India vide Paragraph 174 of the Regulations for the Army 1987.

Charter of Duties of Record Office

  1. Maintenance of service documents and documentation of non-effective personnel, both pensioners who are drawing their pensions in Nepal as also the non-pensioners who are residing in Nepal.
  2. Investigation of liberalized family pension and special family pension claims of all heirs to Indian Army Gorkha Soldiers of Nepal domiciled, as required vide Para 174 of the Regulations for the Army - 1987 (Revised Edition) and progressing them with PCDA(P), Allahabad till finality.
  3. Investigation of ordinary family pension claims (including pre-64 and marriage after retirement cases) as per Para 174 (m) (ii) of the Regulations for the Army - 1987 (Revised Edition) and progressing them with PCDA (P) Allahabad till finality.
  4. Revision of all types of pensions affected under various revision policies being issued from time to time by Government of India through PCDA(P).
  5. Attending to all correspondence, appeals, representations pertaining to service pension, gratuity and other pensionary benefits received from serving and ex-servicemen/their dependants and progress them till finalisation.


1. It is intimated that existing helpline number (+977-01-4416619) with four hunting lines and IVRS (Interactive Voice Response System) facility has been established at ROTE as a welfare measure for ex-servicemen and their families of Nepal Domiciled Gorkha with an aim to curtail their frequent movement and to resolve their grievances/ queries telephonically from 09:00 AM to 05:30 PM on working days. Dialing procedure is enclosed.

2. Grievances/queries can be resolved on the following alternative numbers also :-

(a) +977-01-4443224.

(b) +977-01-4424808.

 (c) +977-01-4442835.